PRIVACY POLICY

Introduction

Diwyam established with the objective of promotion, development and advancement of Urdu and Hindustani languages through various media. Our contact details are available at the Contact Us page. We are committed to protecting your privacy and the privacy of any personally identifiable information that we collect.

Personal Data we Collect and How we Use it

We collect and process personal data only for lawful reasons, such as our legitimate business interests, your consent, or to fulfill our legal or contractual obligations. We do not request highly sensitive data, such as health or medical information, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or data concerning a person’s sex life or sexual orientation. We do not intentionally process highly sensitive personal data and reserve the right to reject or delete it.

Information You Provide to Us

Most of the information Diwyam collects is provided by you voluntarily while using our Services.

Here are the categories of personal data that you voluntarily provide to us:

  • Name, email address, and any other contact information that you provide by filling out Diwyam forms
  • Billing information, such as credit card number and billing address
  • Work or professional information, such as your company or job title
  • Unique identifiers, such as username or password
  • Demographic information, such as age, education, gender, interests, and ZIP code
  • Details of transactions and preferences from your use of the Services
  • Correspondence with other users, galleries, or auction houses that you send through our Services, as well as correspondence sent to Diwyam

We use the personal data you provide to us for the following business purposes:

  • Set up and administer your account
  • Provide and improve the Services, including displaying content based on your previous transactions and preferences
  • Answer your inquiries and provide customer service
  • Post testimonials about our Services (only with your consent)
  • Secure the Sites and our Services
  • Administer contests and sweepstakes you entered

Sharing your personal information

We do not sell, trade, or rent your personal identification information to others.

Information Obtained from Third-Party Sources

Diwyam may obtain credit information about you from an outside credit reporting agency to help us with customer authentication and credit-related decisions. We also collect and publish biographical and other information about artists, which we use to promote the artists and display their works on our Services. If you provide personal information about others, or if others give us your information, Diwyam will only use that information for the specific reason for which it was provided.

How we Store and Secure Your Information

Diwyam retains your information for as long as your account is active or as needed to provide you Services. If you wish to cancel your account or request that Diwyam no longer use your personal data, contact us. Diwyam will retain and use your personal data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

All information you provide is stored on a secure server, and Diwyam follows generally accepted industry standards to protect the personal data we process both during transmission and once received. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Absolute security of your information cannot be guaranteed, and any transmission of data is at your own risk. If you have any questions about security on the Diwyam websites, contact us.

Updates to This Policy

If our privacy practices change at some time in the future we will post the policy changes to our website.